Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Quantaeris Communication Academy ("we," "our," or "us") operates the website https://quantaeris.pro (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for our services or consultations
Fill out contact forms or inquiry forms
Subscribe to our newsletter
Communicate with us via email or phone
Participate in our training programs or courses

This information may include:

Full name
Email address
Phone number
Postal address
Professional information (job title, company name)
Areas of interest in our services
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Service, we automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring website
Pages viewed and time spent on pages
Access times and dates
Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to track visitors across websites to display relevant advertisements

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing and maintaining our Service
Processing your registration and managing your account
Responding to your inquiries and providing customer support
Sending you information about our courses, programs, and services
Processing payments and completing transactions
Sending administrative information, updates, and security alerts
Monitoring and analyzing usage patterns to improve our Service
Detecting, preventing, and addressing technical issues or fraudulent activity
Personalizing your experience on our website
Sending marketing communications (with your consent)
Complying with legal obligations

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

Consent: You have given us explicit consent to process your personal information
Contract: Processing is necessary for the performance of a contract with you
Legal Obligation: We need to comply with a legal obligation
Legitimate Interests: Processing is in our legitimate interests and not overridden by your rights

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processing
Email delivery services
Website hosting
Data analytics
Customer relationship management

These service providers are contractually obligated to use your information only as necessary to provide services to us and to protect the confidentiality of your information.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention periods vary depending on the type of information:

Account information: Retained while your account is active and for a reasonable period thereafter
Transaction records: Retained for accounting and legal compliance purposes (typically 7 years)
Marketing communications: Retained until you unsubscribe or request deletion
Website analytics: Typically retained for 26 months

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of this information in a structured, commonly used, and machine-readable format.

7.2 Rectification

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

7.3 Erasure

You have the right to request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

7.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information under certain conditions.

7.5 Objection to Processing

You have the right to object to our processing of your personal information based on legitimate interests or for direct marketing purposes.

7.6 Withdraw Consent

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@quantaeris.pro. We will respond to your request within 30 days.

8. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols
Secure storage of personal information
Regular security assessments and updates
Access controls limiting who can access personal information
Employee training on data protection and security

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Third-Party Links

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. If you are located outside Japan and choose to provide information to us, please note that we transfer the data to Japan and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising CCPA rights

We do not sell personal information. To exercise your CCPA rights, contact us at info@quantaeris.pro.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document.

We recommend reviewing this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Quantaeris Communication Academy
Address: 60 Grover Loop, Claudport, NSW 2676, Japan
Phone: +5975596255
Email: info@quantaeris.pro
Registration Number: 96332913

15. Consent

By using our Service, you consent to our Privacy Policy and agree to its terms.